Dayton Senior AdvisorHeartland Hospice is a Medicare-certified hospice based at 580 Lincoln Park Blvd, Suite 320 in Kettering, OH 45429. It has been certified since 1995. It cares for about 94 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Ohio average is 9.3. Family caregivers rate it 2 out of 5 stars. The index flags 2 areas where it is worse than the Ohio average, starting with gaps in nursing visits longer than 7 days.
What is Heartland Hospice's Medicare record?
| Hospice | Heartland Hospice |
|---|---|
| Address | 580 Lincoln Park Blvd, Suite 320, Kettering, OH 45429 |
| Phone | (937) 299-6980 |
| Medicare provider number (CCN) | 361589 |
| Ownership | For-Profit |
| Medicare-certified since | 09/13/1995 |
How does Heartland Hospice score on Medicare's Hospice Care Index?
Heartland Hospice scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Ohio average it is better on 0 of the indicators below and worse on 2.
| Indicator | Heartland Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 64.9% | 50.7% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 7% | 8.4% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 44% | 34.1% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 10.5% | 8.2% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 2.7% | 1.4% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.7 min | 14.3 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 9% | 8.7% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 93.5% | 93.1% | 89.3% | About the same |
Separately, 98.2% of its patients received all seven recommended care steps at admission (Ohio average 97%) and 58.2% were visited by a nurse or social worker on at least two of their last three days (Ohio average 62.2%).
What do families say about Heartland Hospice?
72% of family caregivers said they would definitely recommend Heartland Hospice; the Ohio average is 84%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Heartland Hospice | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team always communicated well | 75% | 81% | 82% | Worse |
| Team always provided timely help | 63% | 77% | 78% | Worse |
| Team always treated the patient with respect | 90% | 91% | 91% | About the same |
| Right amount of emotional and spiritual support | 89% | 92% | 91% | Worse |
| Patient always got help for pain and symptoms | 70% | 75% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 72% | 82% | 83% | Worse |
| Would definitely recommend the hospice | 72% | 84% | 85% | Worse |
Where does Heartland Hospice deliver care, and to whom?
62% of heartland hospice's care is delivered at home and its largest patient group by diagnosis is stroke (35%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 62% |
| In a nursing facility | 20% |
| In assisted living | 18% |
| Primary diagnosis | Share of patients |
|---|---|
| Stroke | 35% |
| Heart and circulatory disease | 16% |
| Other conditions | 16% |
| Cancer | 13% |
| Respiratory disease | 13% |
| Dementia | 12% |
Which Dayton-area ZIP codes does Heartland Hospice serve?
Heartland Hospice tells Medicare it serves 58 ZIP codes in Dayton and Montgomery, Greene, Miami, Clark, Darke and Preble counties.
- 45304
- 45305
- 45309
- 45314
- 45315
- 45318
- 45319
- 45320
- 45322
- 45323
- 45324
- 45327
- 45331
- 45335
- 45337
- 45338
- 45342
- 45344
- 45345
- 45352
- 45356
- 45359
- 45368
- 45371
- 45372
- 45373
- 45377
- 45380
- 45383
- 45385
- 45403
- 45404
- 45405
- 45406
- 45409
- 45410
- 45414
- 45415
- 45416
- 45417
- 45419
- 45420
- 45424
- 45426
- 45429
- 45431
- 45432
- 45434
- 45439
- 45440
- 45449
- 45458
- 45459
- 45502
- 45503
- 45504
- 45505
- 45506
What should you ask Heartland Hospice before choosing it?
Ask how often the nurse visits
64.9% of Heartland Hospice's patients went more than seven days without a nursing visit at some point, against 50.7% across Ohio. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
44% of its live discharges came after six months or more of care (Ohio average 34.1%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Heartland Hospice Medicare-certified?
Yes. Heartland Hospice is certified by Medicare under provider number 361589 and has been since 1995.
What is Heartland Hospice's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Ohio average is 9.3.
How large is Heartland Hospice?
It cares for about 94 patients on an average day.
