Dayton Senior AdvisorHeritage Health Care is a Medicare-certified home health agency based at 1840 West High Street in Piqua, OH 45356. Medicare first certified it in 2008, 18 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Ohio average of 3. It trails the Ohio average on 6 of the measures Medicare publishes and beats it on none.
What is Heritage Health Care's Medicare record?
| Agency | Heritage Health Care |
|---|---|
| Address | 1840 West High Street, Piqua, OH 45356 |
| Phone | (937) 299-9903 |
| Medicare provider number (CCN) | 368220 |
| Ownership | Proprietary |
| Medicare-certified since | 08/14/2008 |
How does Heritage Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Heritage Health Care. It is better than the Ohio average on 0 and worse on 6.
| Measure | Heritage Health Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 95.1% | 96.2% | 96.6% | About the same |
| Got better at walking or moving around | 86.7% | 87.1% | 88.6% | About the same |
| Got better at getting in and out of bed | 86.4% | 89% | 89.8% | About the same |
| Got better at bathing | 86% | 89.4% | 90.7% | Worse |
| Breathing improved | 92.1% | 90.5% | 91.5% | About the same |
| Got better at taking medicines correctly | 71.8% | 86.8% | 88.3% | Worse |
| Medication issues addressed on time | 81.1% | 94.2% | 94.4% | Worse |
| Flu shot status checked | 44% | 60.9% | 63.3% | Worse |
| Met expected function at discharge | 66.3% | 75% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.9% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: flu shot status checked, got better at taking medicines correctly and medication issues addressed on time.
What do patients say about Heritage Health Care?
82% of surveyed patients said they would definitely recommend Heritage Health Care, based on 36 completed surveys. The Ohio average is 77%.
| Survey question | Heritage Health Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 88% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 80% | 83% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 88% | 86% | 85% | About the same |
| Would definitely recommend the agency | 82% | 77% | 79% | Better |
Do Heritage Health Care's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Heritage Health Care, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 78.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 12.8% |
Which home health services does Heritage Health Care provide, and which does it not?
Heritage Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Heritage Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Dayton. |
Which Dayton-area ZIP codes does Heritage Health Care serve?
Heritage Health Care tells Medicare it serves 36 ZIP codes in Dayton and Montgomery, Greene, Miami, Clark, Darke and Preble counties, out of 58 in total.
- 45304
- 45308
- 45309
- 45312
- 45318
- 45320
- 45322
- 45324
- 45325
- 45331
- 45339
- 45344
- 45348
- 45351
- 45356
- 45371
- 45373
- 45377
- 45380
- 45383
- 45385
- 45388
- 45403
- 45404
- 45414
- 45417
- 45419
- 45420
- 45426
- 45430
- 45431
- 45434
- 45440
- 45459
- 45502
- 45505
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Heritage Health Care before starting care?
Ask who sorts out the medication list
71.8% of patients got better at taking their medicines correctly (Ohio average 86.8%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask how medication problems reach the doctor
When a medication problem was found, Heritage Health Care followed up with the doctor on time in 81.1% of cases (Ohio average 94.2%). Ask who makes that call and how quickly.
Ask what 'done' looks like
66.3% of patients reached the level of function Medicare expected by discharge (Ohio average 75%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Heritage Health Care Medicare-certified?
Yes. Heritage Health Care is certified by Medicare under provider number 368220 and has been since 2008. Original Medicare pays certified agencies directly for covered home health care.
What is Heritage Health Care's Medicare star rating?
2.5 out of 5 for quality of patient care. The Ohio average is 3.
Does Heritage Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
