Dayton Senior AdvisorFidelity Health Care is a Medicare-certified home health agency based at 3170 Kettering Boulevard in Moraine, OH 45439. Medicare first certified it in 1981, 45 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Ohio average of 3. Its strongest result against the Ohio average is got better at walking or moving around; its weakest is medication issues addressed on time.
What is Fidelity Health Care's Medicare record?
| Agency | Fidelity Health Care |
|---|---|
| Address | 3170 Kettering Boulevard, Moraine, OH 45439 |
| Phone | (937) 208-6412 |
| Medicare provider number (CCN) | 367160 |
| Ownership | Non-Profit |
| Medicare-certified since | 09/24/1981 |
How does Fidelity Health Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Fidelity Health Care. It is better than the Ohio average on 9 and worse on 1.
| Measure | Fidelity Health Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 99.9% | 96.2% | 96.6% | Better |
| Got better at walking or moving around | 95% | 87.1% | 88.6% | Better |
| Got better at getting in and out of bed | 94.3% | 89% | 89.8% | Better |
| Got better at bathing | 95.4% | 89.4% | 90.7% | Better |
| Breathing improved | 95.5% | 90.5% | 91.5% | Better |
| Got better at taking medicines correctly | 92% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 90.7% | 94.2% | 94.4% | Worse |
| Flu shot status checked | 67.6% | 60.9% | 63.3% | Better |
| Met expected function at discharge | 82.7% | 75% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.1% | 1% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: got better at walking or moving around, met expected function at discharge and flu shot status checked.
Where it trails: medication issues addressed on time.
What do patients say about Fidelity Health Care?
80% of surveyed patients said they would definitely recommend Fidelity Health Care, based on 659 completed surveys. The Ohio average is 77%.
| Survey question | Fidelity Health Care | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 88% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 84% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 87% | 86% | 85% | About the same |
| Would definitely recommend the agency | 80% | 77% | 79% | Better |
Do Fidelity Health Care's patients end up back in the hospital?
Medicare rates Fidelity Health Care better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 84.7% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.1% |
| Preventable hospital stays during care | Better Than National Rate | 9.3% |
Which home health services does Fidelity Health Care provide, and which does it not?
Fidelity Health Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Fidelity Health Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Dayton. |
Which Dayton-area ZIP codes does Fidelity Health Care serve?
Fidelity Health Care tells Medicare it serves 88 ZIP codes in Dayton and Montgomery, Greene, Miami, Clark, Darke and Preble counties, out of 135 in total.
- 45301
- 45303
- 45304
- 45305
- 45308
- 45309
- 45311
- 45312
- 45314
- 45315
- 45318
- 45320
- 45321
- 45322
- 45323
- 45324
- 45325
- 45326
- 45327
- 45328
- 45330
- 45331
- 45332
- 45335
- 45337
- 45338
- 45339
- 45341
- 45342
- 45344
- 45345
- 45346
- 45347
- 45349
- 45350
- 45354
- 45356
- 45358
- 45359
- 45361
- 45362
- 45368
- 45369
- 45370
- 45371
- 45373
- 45377
- 45378
- 45380
- 45381
- 45382
- 45383
- 45384
- 45385
- 45387
- 45390
- 45402
- 45403
- 45404
- 45405
- 45406
- 45409
- 45410
- 45414
- 45415
- 45416
- 45417
- 45419
- 45420
- 45424
- 45426
- 45428
- 45429
- 45430
- 45431
- 45432
- 45433
- 45434
- 45439
- 45440
- 45449
- 45458
- 45459
- 45502
- 45503
- 45504
- 45505
- 45506
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Fidelity Health Care before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Fidelity Health Care followed up with the doctor on time in 90.7% of cases (Ohio average 94.2%). Ask who makes that call and how quickly.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Fidelity Health Care Medicare-certified?
Yes. Fidelity Health Care is certified by Medicare under provider number 367160 and has been since 1981. Original Medicare pays certified agencies directly for covered home health care.
What is Fidelity Health Care's Medicare star rating?
4.5 out of 5 for quality of patient care. The Ohio average is 3. Its patient survey rating is 4 out of 5.
Does Fidelity Health Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
