Dayton Senior AdvisorCommunity Mercy Home Care, LLC is a Medicare-certified home health agency based at 1111 North Plum Street, Suite 4 in Springfield, OH 45504. Medicare first certified it in 1989, 37 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Ohio average of 3. Its strongest result against the Ohio average is breathing improved; its weakest is met expected function at discharge.
What is Community Mercy Home Care, LLC's Medicare record?
| Agency | Community Mercy Home Care, LLC |
|---|---|
| Address | 1111 North Plum Street, Suite 4, Springfield, OH 45504 |
| Phone | (937) 328-5113 |
| Medicare provider number (CCN) | 367447 |
| Ownership | Proprietary |
| Medicare-certified since | 07/05/1989 |
How does Community Mercy Home Care, LLC score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Community Mercy Home Care, LLC. It is better than the Ohio average on 5 and worse on 2.
| Measure | Community Mercy Home Care, LLC | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 99.2% | 96.2% | 96.6% | About the same |
| Got better at walking or moving around | 93.5% | 87.1% | 88.6% | Better |
| Got better at getting in and out of bed | 93.4% | 89% | 89.8% | Better |
| Got better at bathing | 95.8% | 89.4% | 90.7% | Better |
| Breathing improved | 100% | 90.5% | 91.5% | Better |
| Got better at taking medicines correctly | 93.7% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 96.4% | 94.2% | 94.4% | About the same |
| Flu shot status checked | 55.7% | 60.9% | 63.3% | Worse |
| Met expected function at discharge | 67.9% | 75% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.1% | 1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: breathing improved, got better at taking medicines correctly and got better at walking or moving around.
Where it trails: met expected function at discharge and flu shot status checked.
What do patients say about Community Mercy Home Care, LLC?
80% of surveyed patients said they would definitely recommend Community Mercy Home Care, LLC, based on 313 completed surveys. The Ohio average is 77%.
| Survey question | Community Mercy Home Care, LLC | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 89% | 89% | About the same |
| Team communicated well | 89% | 87% | 86% | About the same |
| Team discussed medicines, pain and home safety | 84% | 83% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 85% | 86% | 85% | About the same |
| Would definitely recommend the agency | 80% | 77% | 79% | Better |
Do Community Mercy Home Care, LLC's patients end up back in the hospital?
Medicare rates Community Mercy Home Care, LLC better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 86.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
| Preventable hospital stays during care | Same As National Rate | 9.9% |
Which home health services does Community Mercy Home Care, LLC provide, and which does it not?
Community Mercy Home Care, LLC reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Community Mercy Home Care, LLC? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Dayton. |
Which Dayton-area ZIP codes does Community Mercy Home Care, LLC serve?
Community Mercy Home Care, LLC tells Medicare it serves 21 ZIP codes in Dayton and Montgomery, Greene, Miami, Clark, Darke and Preble counties, out of 35 in total.
- 43010
- 45314
- 45319
- 45323
- 45324
- 45341
- 45344
- 45349
- 45368
- 45369
- 45372
- 45385
- 45387
- 45424
- 45434
- 45458
- 45502
- 45503
- 45504
- 45505
- 45506
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Community Mercy Home Care, LLC before starting care?
Ask what 'done' looks like
67.9% of patients reached the level of function Medicare expected by discharge (Ohio average 75%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Springfield, OH?
These Medicare-certified agencies are also based in or near Springfield.
- Homesite Home Health Care, LLC — 4 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Community Mercy Home Care, LLC Medicare-certified?
Yes. Community Mercy Home Care, LLC is certified by Medicare under provider number 367447 and has been since 1989. Original Medicare pays certified agencies directly for covered home health care.
What is Community Mercy Home Care, LLC's Medicare star rating?
4.5 out of 5 for quality of patient care. The Ohio average is 3. Its patient survey rating is 4 out of 5.
Does Community Mercy Home Care, LLC provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
