Dayton Senior AdvisorCaretenders is a Medicare-certified home health agency based at 580 Lincoln Park Blvd, Suite 100 in Kettering, OH 45439. Medicare first certified it in 2004, 22 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Ohio average of 3. It trails the Ohio average on 8 of the measures Medicare publishes and beats it on none.
What is Caretenders's Medicare record?
| Agency | Caretenders |
|---|---|
| Address | 580 Lincoln Park Blvd, Suite 100, Kettering, OH 45439 |
| Phone | (937) 424-1370 |
| Medicare provider number (CCN) | 368050 |
| Ownership | Proprietary |
| Medicare-certified since | 03/26/2004 |
How does Caretenders score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Caretenders. It is better than the Ohio average on 0 and worse on 8.
| Measure | Caretenders | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Started care on time | 95.1% | 96.2% | 96.6% | About the same |
| Got better at walking or moving around | 82.2% | 87.1% | 88.6% | Worse |
| Got better at getting in and out of bed | 78.3% | 89% | 89.8% | Worse |
| Got better at bathing | 85.8% | 89.4% | 90.7% | Worse |
| Breathing improved | 82.6% | 90.5% | 91.5% | Worse |
| Got better at taking medicines correctly | 74.6% | 86.8% | 88.3% | Worse |
| Medication issues addressed on time | 94.2% | 94.2% | 94.4% | About the same |
| Flu shot status checked | 60.5% | 60.9% | 63.3% | About the same |
| Met expected function at discharge | 51.9% | 75% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2.5% | 1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.5% | 0.2% | 0.2% | Worse |
Where it trails: met expected function at discharge, got better at taking medicines correctly and got better at getting in and out of bed.
What do patients say about Caretenders?
70% of surveyed patients said they would definitely recommend Caretenders, based on 43 completed surveys. The Ohio average is 77%.
| Survey question | Caretenders | Ohio average | U.S. average | vs. Ohio |
|---|---|---|---|---|
| Team gave care in a professional way | 86% | 89% | 89% | Worse |
| Team communicated well | 83% | 87% | 86% | Worse |
| Team discussed medicines, pain and home safety | 90% | 83% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 82% | 86% | 85% | Worse |
| Would definitely recommend the agency | 70% | 77% | 79% | Worse |
Do Caretenders's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Caretenders, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 73.8% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 11.4% |
Which home health services does Caretenders provide, and which does it not?
Caretenders reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Caretenders? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Dayton. |
Which Dayton-area ZIP codes does Caretenders serve?
Caretenders tells Medicare it serves 65 ZIP codes in Dayton and Montgomery, Greene, Miami, Clark, Darke and Preble counties, out of 80 in total.
- 45304
- 45305
- 45308
- 45309
- 45311
- 45314
- 45315
- 45318
- 45320
- 45322
- 45324
- 45325
- 45327
- 45331
- 45332
- 45335
- 45338
- 45339
- 45341
- 45342
- 45344
- 45345
- 45346
- 45347
- 45348
- 45356
- 45368
- 45369
- 45371
- 45373
- 45377
- 45381
- 45383
- 45385
- 45390
- 45402
- 45403
- 45404
- 45405
- 45406
- 45414
- 45415
- 45416
- 45417
- 45419
- 45420
- 45424
- 45426
- 45428
- 45429
- 45430
- 45431
- 45432
- 45433
- 45434
- 45439
- 45440
- 45449
- 45458
- 45459
- 45502
- 45503
- 45504
- 45505
- 45506
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Caretenders before starting care?
Ask what 'done' looks like
51.9% of patients reached the level of function Medicare expected by discharge (Ohio average 75%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
74.6% of patients got better at taking their medicines correctly (Ohio average 86.8%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask about transfer training
78.3% of patients improved at getting in and out of bed (Ohio average 89%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Kettering, OH?
These Medicare-certified agencies are also based in or near Kettering.
- Kettering Homecare — 3.5 of 5 stars
- Kettering Health Main Campus — 3 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Caretenders Medicare-certified?
Yes. Caretenders is certified by Medicare under provider number 368050 and has been since 2004. Original Medicare pays certified agencies directly for covered home health care.
What is Caretenders's Medicare star rating?
2.5 out of 5 for quality of patient care. The Ohio average is 3. Its patient survey rating is 3 out of 5.
Does Caretenders provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
